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Privacy Policy

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Privacy Policy

General Information

Thank you for your interest in the website(s) of Trios International Computers & Requisites Trading LLC (hereinafter referred to as the "Company", "we", "us" or "our"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with applicable data protection laws of the United Arab Emirates and other regions where we operate.

Company Information

Trios International Computers & Requisites Trading LLC
Office No. 204, Al Mansour Building
Damascus Street, Al Qusais
Dubai, United Arab Emirates
P.O. Box 119360

Email: info@triosme.com

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What Data We Collect and How It Is Used

We may collect and process your personal data when you:

  • + Fill out contact forms on our website
  • + Send us inquiries via email
  • + Request quotations, services, or product information
  • + Subscribe to newsletter or marketing communications

Use of Cookies

Our website uses cookies and similar technologies to enhance your browsing experience and analyse website traffic.

Cookies may collect information such as:

  • + Browser type and version
  • + Pages visited and time spent
  • + Device information
  • + Preferences and settings

The types of personal data collected may include:

  • + Full Name
  • + Email Address
  • + Phone Number
  • + Company Name
  • + Any other information you voluntarily provide

We use this data solely to:

  • + Respond to inquiries and provide customer support
  • + Deliver requested services or information
  • + Send newsletters and marketing communications (with your consent)
  • + Improve our products, services, and website experience

We use the following types of cookies:

1. Essential Cookies

These cookies are necessary for the proper functioning of the website. Disabling them may affect website usability.

2. Performance Cookies

These help us understand how visitors interact with our website, enabling us to improve performance and user experience.

3. Functionality Cookies

These allow us to remember your preferences such as language and region.

You can manage or disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.

Use of Google Analytics

We use Google Analytics, a web analytics service provided by Google, to understand how users interact with our website.

Google Analytics uses cookies to collect information such as:

  • + IP addresses (which may be anonymised)
  • + Pages visited
  • + Time spent on the website
  • + User behaviour and interactions

This information is used to:

  • + Analyse website performance
  • + Generate reports on user activity
  • + Improve our website and services

You can opt out of Google Analytics tracking by adjusting your browser settings or using available opt-out tools provided by Google.

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Analytics

Newsletter and Email Marketing

If you subscribe to our newsletter or marketing communications:

  • + Subscription is voluntary
  • + You may unsubscribe at any time using the link provided in our emails
  • + Your information will only be used to send relevant updates, promotions, and company news

We do not send unsolicited emails.

Data Retention

We retain your personal data only for as long as necessary to:

  • + Fulfil the purposes outlined in this policy
  • + Comply with legal or regulatory obligations
  • + Resolve disputes and enforce agreements

Once data is no longer required, it will be securely deleted or anonymized.

Other Personal Data Collection

We collect personal data only when necessary and with your consent, such as when you:

  • + Submit a contact form
  • + Request services or support
  • + Engage in business transactions with us

Your data will be used exclusively for the purpose for which it was collected.

Data Sharing

We do not sell or rent your personal data. However, we may share your data with:

  • + Service providers (e.g., analytics, hosting, email services)
  • + Legal or regulatory authorities when required by law

All third parties are required to handle your data securely and in accordance with applicable laws.

International Data Transfers

As we operate across multiple regions (UAE, Qatar, Oman, KSA, Africa and India), your data may be transferred and processed outside your country of residence. We ensure that such transfers comply with applicable data protection laws and appropriate safeguards are in place.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Jurisdiction

This Privacy Policy is governed by the laws of the United Arab Emirates.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

info@triosme.com